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Charlottesville, VA

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+1 ‪(434) 218-5572

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Project Overview:

A leading international NGO with 500 staff in 23 countries was struggling with broken HR policies and procedures. HR systems needed to be transformed into a source of employee empowerment and satasification. However, siloed HR, IT, and Ops led to lack of efficiency and constant delays implementing new systems.

Challanges:

Lack of efficent communication between heads of IT, HR, and finance. Poorly defined policies and proceedures needed updating and communicating to the organization.

Outcome:

Working closely with the heads of HR, IT, Ops, and the Chairman of the Board, I researched and gained consensus for new HR policies. I led research on new HRMS and CRM systems, provided my recommendation, and won approval. I oversaw the development of custom integrations between new and legacy systems. Working closely with the Chairman of the Board and COO I conducted a comprehensive analysis of business processes and systems, and rolled out Business Process Improvements that automated many manual tasks.

Capabilities Used:

  • International research, analysis, and recommendation
  • Developed communication framework and policies
  • Leadership development training
  • Project management of software implimentation
  • Business process review and refinement
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